A strike only occurs if you and your co-workers vote to authorize it. Over 98 percent of all union contracts are reached without strikes. The grievance procedure is for problems that you cannot resolve on your own, or for problems that effect many employees. With a grievance process, does it mean I can’t resolve a problem on my own? If still unresolved, your issue may be appealed to a neutral, third party arbitrator whose decision is final and binding. Should the problem not be satisfactorily resolved it will proceed to a higher level of management. You, along with a co-worker who CWA has trained to represent you and protect your rights, have the right to sit down with management to resolve your problem. Under the CWA-AT&T Mobility agreement, there is a formal grievance process to resolve any disputes that arise at work. What is the CWA “Negotiated Grievance Procedure”? Without CWA representation, your pay, benefits and working conditions are not guaranteed. What happen to my benefits if we are represented by CWA?Īs a union member under a CWA-negotiated contract, your pay, benefits and working conditions are guaranteed for the length of the union contract at AT&T Mobility. If an employee’s pay happens to be over the pay scale, he or she will keep their current salary and receive any negotiated increases in the CWA contract as bonus payments until their salary is within scale. Typically, new employees who organize under an existing CWA contract move into the next higher step on the negotiated pay scale. It provides wage progression steps which means automatic 6-month increases for employees until they reach top of scale, in addition to annual wage increases.
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The pay system at AT&T Mobility is covered under our union contract. What happens to my pay if we are represented by CWA?
#Att mobility customer service plus
Being on the committee means talking with co-workers on a regular basis, plus spending a limited amount of time outside of work to exchange information with co-workers and other committee members. As a committee member, you need to ensure that your co-workers are aware of the issues that the union is attempting to address. As a committee member, your responsibility will be talking about workplace issues with your co-workers and assessing their concerns and support. Next, volunteer to be on a union organizing committee with your co-workers. If you believe that CWA representation would be beneficial to you and your co-workers, contact a CWA representative. What can I do to get representation like other employees at AT&T Mobility? But that is not the end of the story - to maintain a strong contract, you need to stay involved and help make sure that the terms of your contract are carried out and enforced. Once your union is certified, a CWA representative works with you and your co-workers to determine how your work group will be covered under CWA’s existing contract with AT&T Mobility. What happens after AT&T Mobility recognizes CWA? You should only sign a union card if you support having a union. CWA and AT&T have agreed to allow employees to use the card check process rather than having to go through a federal government-supervised union representation election. Once the cards are certified, you have union representation. Once a majority of employees sign these cards, the cards are presented to an independent arbitrator for certification. These cards designate CWA as your union representative. After assessing union support, the committee asks workers to sign CWA authorization cards.
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The committee identifies and answers employees’ questions and helps develop union priorities. Next, you and your co-workers form a committee of union supporters. The first stage is for employees to contact CWA. This means having a binding contract with management, the ability to negotiate fair salaries and benefits, job security, and other issues, and to have a mechanism to resolve differences fairly. To get a voice in their working conditions just like AT&T Mobility's union-represented employees. Why are non-union employees at AT&T Mobility organizing with CWA? in customer service, telesales, retail, technical support and other positions. How many employees does CWA represent at AT&T Mobility?ĬWA represents 40,000 and growing numbers of AT&T Mobility (formerly Cingular) employees across the U.S. Covered by 2,000 union contracts, CWA members work in telecommunications and high tech, broadcast and cable television, healthcare and higher education, the airlines, public service, law enforcement, manufacturing and other fields. What is the Communications Workers of America (CWA)?ĬWA is a democratic, membership advocacy organization that represents 700,000 workers in the private and public sectors.